Shipping & Returns
Figured only offers domestic shipping within the United States at the moment. Each kit in your Figured Experience is shipped via USPS and will include a tracking number. All Figured kits ship for free!
At Figured we aim to give our users a quality and personal haircare experience. If you are not happy with your Figured experience, let us know within 14 days of your Figured start date and we will provide a full refund.
To receive a full refund you must ship the the first kit back to us with each of the sample bottles at least half full with the original product inside. Any sign of tampering with the sample contents will invalidate the refund.